ED Solution Tech Sagl: IT support, websites and software from Mendrisio

A computer that will not start, missing emails or a printer that interrupts work first call for an understanding of the cause. We provide PC and Mac support, hardware and software setup, and help with email, printers and user issues. For businesses, we also handle maintenance, updates and regular checks, remotely and on site in Ticino.

We can select and configure workstations, servers, NAS devices, licences and tools such as Microsoft 365. Where needed, we help people use their tools through training on email, security, passwords and business applications. Private clients can also contact us for support, setup and repairs.

We design and configure office networks, Wi-Fi connections, access and server environments. Our work covers virtualisation, hosting, VPS and dedicated servers. We also offer hosting on Swiss infrastructure. For business telephony, we configure VoIP phone systems and SIP lines.

To protect data and keep work running, we assess firewalls, device protection, backups and recovery options based on the infrastructure. We also handle data recovery when storage fails or files become inaccessible. For video surveillance, alarm systems and specialist cybersecurity advice, we work with selected local professionals.

We build websites for businesses and professionals, as well as online shops. A project starts with what the business needs to explain, show or sell. We define the pages and content required, paying attention to mobile use and speed. We can build a new website or improve an existing one.

A website also needs to be found by the right people. For SEO, content and digital campaigns, we work with Welcome to Business, connecting the technical work on a website with its promotion. Goals, activities and responsibilities are defined for each project.

We develop custom management software, dashboards, client portals and web applications. We start with the process a business wants to manage, then assess the functions needed and the tools that need to work together. Where required, we can integrate new software with a website, email, databases or other services through APIs.

We also work on private AI agents and automation for businesses. We assess where they can help organise information or repetitive tasks, and define the project around the data, tools and people involved. We choose the technology once the work to be done is clear.